Terms and conditons

Mini Makers PTY LTD Online Terms and Conditions

1 General

1.1 The Site is a shopping website where you can browse, select and purchase Products from Mini Makers PTY LTD ABN: 87 155 683 846
(“Mini Makers PTY LTD”, “us” or “we”).
1.2 Your access to and use of the Site, including your orders and purchases of Products through the Site, is governed by these terms and conditions.

2 Compliance

2.1 You agree to be bound by, and comply with, these terms and conditions.
2.2 You agree to comply with all relevant laws relating to your use of the Site and your placement of any order through the Site.
2.3 You agree not to use any data listed on the site for commercial purposes e.g. through price or information scraping.

3 Your Account

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Mini Makers PTY LTD reserves the right to refuse service, terminate accounts and/or remove or edit content if Mini Makers PTY LTD, acting reasonably, deems that the customer is acting in breach of these terms and conditions or is using the Site in a fraudulent or improper manner. Mini Makers PTY LTD also reserves the right to otherwise cancel orders in accordance with clause 8.1.
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4 Placing an order for Products

4.1 You may purchase Products by selecting and submitting your order through the Site in accordance with these terms and conditions.
4.2 Any order placed through this Site for a Product is an offer by you to purchase the particular Product for the price notified (including the delivery and other charges, fees and taxes) at the time you place the order, on the terms and conditions set out in these Mini Makers PTY LTD Online Terms and Conditions.
4.3 We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the Site.
4.4 You agree to provide us with current, complete and accurate details in response to requests by us, to you, for information.

5 Acceptance or rejection of an order

5.1 In certain circumstances, we may need to reject your order, including but not limited to where the requested Product is not available or if there is an error in the price or the product description posted on the Site.
5.2 Each order placed for Products through the Site that we accept results in a separate binding agreement between you and us for the supply of those Products. For each order accepted by us, we will:
(a) supply the Products in that order to you in accordance with these terms and conditions and, where relevant, the Mini Makers PTY LTD
(b) send you an email confirmation of that order – though with the nature of the internet we cannot guarantee receipt. Please add the info@storyboxofyou.com email address in your contact address book to ensure emails are not sent to SPAM or blocked by your fire wall.
5.3 If we reject an order placed through the Site, we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.
5.4 In the interests of all our customers, we may refuse to supply if multiple orders are placed for large quantities of the same product for the same billing or shipping address.

 

6 Delivery of Products

6.1 We will only deliver Products ordered through the Site to a location where we provide delivery services. You may receive multiple deliveries for your order and these are described at the point of checkout. We or our delivery company may need to contact you to arrange a delivery date for certain products.
6.2 You may obtain further information on the Site about our delivery time frames and how we deliver certain Products.

6.3 You agree to comply with certain delivery requirements specified below and such other requirements that we notify you when you place your order through the Site.

6.4 An appropriate person must be present to accept the delivery of your order.

6.5 You: acknowledge and agree that any person at the Delivery Address who receives the Products is authorised by you to receive your order.
 

8 Cancelling an order

8.1 We may cancel any part of an order (including any orders that we have accepted) without any liability to you for that cancellation at any time if:
(a) the Products in that order are not available; or
(b) there is an error in the price or the product description posted on the Site for the Product in that order; or
(c) your order has been placed in breach of these terms and conditions.
8.2 If we cancel any part of an order in accordance with:
(a) Clause 8.1(a) or 8.1(b) (where product is unavailable or there is a pricing or product description error): we will provide you with reasonable notice of that cancellation, and will not charge you for the cancelled order. If any payment has been taken, then the full payment amount, including the delivery fee and any other fees and charges, will be refunded to your original payment method or through an alternative means.
(b) Clause 8.1(c) (where you are in breach of these terms and conditions): we will provide you with reasonable notice of that cancellation. Provided we are not also in breach of these terms and conditions, a cancellation fee of the lesser of $25 or the value of the payments made will apply. If any payment has been made in excess of $25, we will refund that excess amount to your original payment method or through an alternative means.
8.3 You may cancel an order (whether it is accepted by us or not) by contacting our our office via email info@storyboxofyou.om during Contact Hours at any time prior to the dispatch of that order.
On cancelling the order, we will refund you your payment to your original payment method or through an alternative means. A cancellation fee of the lesser of $25 or the value of the payments made will apply. If any payment has been made in excess of $25, we will refund that excess amount to your original payment method or through an alternative
If we cannot stop the shipment of the order at the time of cancellation, then you will be required to refuse delivery or return the products in order to receive a refund in accordance with the Mini Makers PTY LTD Returns Policy.

9 Fees and charges

9.1 We will charge you, and you agree to pay the purchase price of each Product that is ordered, the delivery fee for your order that we notify to you when you place your order (“Delivery Fee”) and any other fees and charges set out in these terms and conditions.

9.2 All fees and charges identified in these terms and conditions and all prices for the Products include GST where applicable.

9.3 The purchase price of each Product is shown on the product list on the Site at the time you place your order. The purchase price of a Product on the Site may not be the same or correspond to the prices in any of our stores for the same Product and we are not obliged to match any prices.

9.4 Prices for products change from time to time and we do not provide any notice of these changes. Subject to these terms and conditions (in particular, our right to cancel an order if there is an error in the price or the product description posted on the Site for the Product in that order), once we have accepted your order, we will not change any prices that apply to the Products in that order.

9.5 If you cancel an order then we will refund any amounts paid by you for that cancelled order in accordance with our Return Policy.
 

10 Payment methods

10.1 You may pay the fees and charges for an accepted order with any of the following payment methods:
(i) Paypal
10.2 If we are unable to successfully process your nominated payment method for your order that is accepted by us, then we may cancel your order.

10.4 You must not pay, or attempt to pay, for Products through any fraudulent or unlawful means.

10.5 We will provide you with a receipt at time of delivery which specifies the total fees and charges for the Products in the order.
 

11 Damaged Products and returns

11.1 The Mini Makers PTY LTD Returns Policy applies to all purchases of Products using the Site and forms part of these terms and conditions. If you suspect that a Product is damaged on delivery, then you should refuse to take receipt of that Product and notify us by calling 07 4055 6401.
 

12 Liability

12.1 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. You may also be entitled to remedies that cannot be excluded under the Australian Consumer Law if any services supplied by us to you fail to meet a consumer guarantee under the Australian Consumer Law.
12.2 Without excluding, restricting or modifying the rights and remedies to which you may be entitled under these consumer guarantees provisions of the Australian Consumer Law or Mini Makers PTY LTD's liabilities under those provisions:
(a) you acknowledge that the Site is provided "as is" and that we do not make any warranty or representation as to the suitability of the Site or a Product for any purpose;
(b) we exclude all other implied terms and warranties, whether statutory or otherwise, relating to the Site or the subject matter of this agreement; and
(c) we will not be liable to you for indirect and consequential loss arising from or connected to this agreement in contract, tort, under any statute or otherwise (including, without limitation, for loss of revenue, loss of profits, failure to realise expected profits or savings, loss or corruption of data and any other commercial or economic loss of any kind) unless such loss arises as a result of our own negligence or wilful misconduct.
12.3 Our liability to you for loss or damage of any kind arising out of this agreement or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.

13 Termination

13.1 We may immediately suspend, terminate or limit your access to and use of the Site and (where relevant) your account if you breach these terms and conditions and:
(a) the breach cannot be remedied; or
(b) you fail to remedy the breach within 10 days of our notice to you of that breach; or
(c) if there is an emergency.
13.2 We may stop making the Site (or any part of it) available without prior notice. If so, any orders that we have accepted will not be affected by this unless the Products that have been ordered are no longer available or we are prevented from supplying the Products, in which case, we will notify you and will refund to you all valid payments received by us for those Products.

14 Changes to these terms and conditions

14.1 For future orders, these terms may be different and so we recommend that you read these terms carefully each time you agree to them during the ordering process.
14.2 We will not change any terms and conditions for an existing order that has been accepted by us; the terms and conditions that will apply to the order are the terms and conditions that applied at the time you placed your order.

15 Privacy policy

15.1 We respect your privacy. We collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988. The manner in which we generally collect, hold, use and disclose your personal information is set out in our Privacy Policy.

15.2 We will collect your personal information through your use of the Site or through your personal contact with us. You agree for us to collect, hold, use and disclose your personal information in ways we consider appropriate namely:
(a) for the purpose of and incidental to providing our products and services to you in a secure way. This includes uses and disclosures which we require to operate the Site;
(b) for other purposes to which you consent to (either express or inferred consent).

15.3 You may access your personal information, by logging into your registered account or by contacting us.

16 General
16.1 If the whole or any part of a provision of this agreement is void, unenforceable or illegal in a jurisdiction it is severed for that jurisdiction. The remainder of this agreement has full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of this agreement or is contrary to public policy.

16.2 This agreement is governed by the laws of Queensland Australia. Each party submits to the non-exclusive jurisdiction of the courts of that place. Any rights or remedies to which you are entitled under the Australian Consumer Law arise independently of these terms and conditions and this clause does not apply to any claim you may have under the Australian Consumer Law.

17 Risk of Loss

17.1 Risk and title to Product passes to you on the date and time of delivery to the delivery address.

18 Product Descriptions

18.1 Mini Makers PTY LTD attempts to be as accurate as possible and uses its best endeavours to ensure, but does not itself warrant, that any information provided by its suppliers, including in relation to product descriptions or other content of this site, is accurate, complete, reliable, current or error-free.

 

19 Definitions

19.1 Capitalised terms used are defined in these terms and conditions. In these terms:
19.2 Classification Board -means the Classification Board established under the Classification (Publications, Films and Computer Games) Act 1995 (Cwlth).
19.3 Contact Hours - means. 9am to 6pm Monday to Friday (Sydney time).
19.4 Delivery Address - means the address specified by you during the customer registration process for the delivery of Products that we will supply to you under these terms and conditions.
19.5 GST has the meaning it has in the A New Tax System (Goods and Services Tax) Act 1999 .
19.6 Product means each good or service that is advertised on the Site.
19.7  Site means Mini Makers PTY LTD shopping site at http://storyboxofyou.comOur Returns Policy includes the rights you have under the Australian Consumer Law (see below) and provides you with additional benefits in addition to those rights, because your satisfaction is important to us.
 
Your rights under the Australian Consumer law:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Where a failure does not amount to a major failure, Mini Makers PTY LTD entitled to choose between providing you with a repair, replacement or other suitable remedy. Any cost incurred by you in sending the product back to Mini Makers will be borne by you. To obtain compensation, you would need to provide documentary evidence of the loss or damage suffered, and documentary evidence that such loss or damage was a reasonably foreseeable consequence of a failure by Mini Makers PTY LTD to comply with a consumer guarantee under the Australian Consumer Law. Such evidence may include photographs, statutory declarations, receipts or reports (depending on the loss or damage)
 
Returning a product
Send product to 6 Manly Close, Kewarra Beach Queensland 4879 (this must be via registered post).
 
How long do I have?
Your rights to a remedy under the Australian Consumer Law are not limited by a defined time. However, the Australian Consumer Law does recognise that the relevant time period can vary from product to product, depending on factors such as the nature of the product and the price.
As agreed through the sites 'terms and conditions' you should not accept damaged products send via post/courier and should contact Mini Makers immediately on 07 4055 6401
Product Assessment
We will need to assess the product to determine the nature of the issue and how we can help you, be it a refund, repair or exchange.
In many situations, this will be a simple assessment. For example, if the product was misdescribed or incorrectly labelled, or if the fault is relatively simple and safe to determine the issue and its resolution.
 
Resolution
There is a minor fault : Where there is a minor fault and the product can be easily repaired, this will be carried out and the product returned to you within a reasonable time frame ( full postal cost to return the product borne by Mini Makers PTY LTD.)
There is a major fault: If the assessment is that the product has experienced a major fault you may choose to receive a refund, replacement, repair.
The product has been damaged through abnormal use : Unfortunately Mini Makers PTY LTD cannot offer a refund or exchange where the product has sustained damage due to abnormal use, for example - a fully assembled product (Storybox or Easybox) where the outside seal has been broken and access to the interior has occurred).